HOW TO BOOK + TERMS & CONDITIONS:

BOOKING

• Simply complete the online booking enquiry form and we’ll call back to discuss your booking. Alternatively you can call us or pop in to make a booking in person. 

• We will take a £10 per person non-refundable deposit to secure the booking.

• We accept debit, credit cards & cash. We regret that we cannot accept cheques as payment.

• We will then send you a booking confirmation email, usually within 48hrs. For Christmas Meal bookings this will include a link to submit your food choices online.

• Pre-order food choices must be received no later than 14 days prior to the reservation date.

• Any remaining balance must be paid no later than 14 days prior to the reservation date. Failure could result in your booking being cancelled.

• Bookings can be taken up to 72 hours before event subject to availability and will require full payment and pre-order food choices at time of booking.

• DEPOSITS ARE STRICTLY NON-REFUNDABLE & NON-TRANSFERABLE

CHANGES TO YOUR BOOKING: A minimum of 14 days notice is required for any changes to your booking, including including the number of guests & menu choices.

CANCELLATIONS: A minimum of 14 days notice is required for any cancellations. No refunds can be given after this time.

ON THE DAY: Christmas is a busy time! So to enable us to provide the best possible service, we ask that your entire party arrive and are at your table 15 minutes before your booking time. We allow a 15 minutes grace period for late arrivals. If your party has not arrived within 15 minutes after your reservation time, we reserve the right to mark your reservation as a cancellation. Buffet bookings are allocated to a table for food, but do not guarantee seating. For alcohol sales, we operate the CHALLENGE 25 policy. Only a passport or photo driving licence are accepted as proof of age.

DISCLAMER: The Brenchley reserves the right to withdraw/change offers (without notice), at any time and products may change owing to suppliers’ availability.